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2-way SMS offers the ability to have a dialogue with your customers and also offers an excellent facility for the automatic capture of data from promotional campaigns. Basically the system works by looking for a unique code in the messages that are received. This code is decided by you before you create the campaign and this ensures that all responses are recorded into your system. You can have an unlimited number of codes, but they must be all unique. You can also have an autoresponse message for each code/campaign which is sent back to your customer once their text message is received, e.g. “Thank you for entering the XYZ competition. We’ll be in touch soon. Good luck.” Once your campaigns are finished all the responder’s details are held in your system so you can send them further messages, which may be the beginning of another 2-way campaign. Text: 07787324126 Email:info@smsahead.co.uk |